Shipping & Delivery Policy

Introduction

This Shipping & Delivery Policy explains how we process and deliver orders placed with Shower Supplies (“we”, “us”, or “our”).

Processing Times

• Orders are typically processed within 1–2 business days after payment has been received.
• Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Services

• We currently deliver across the United Kingdom only.
• Orders are shipped via Royal Mail and Evri.
• Delivery method and costs are displayed at checkout before you confirm your order.

Delivery Options & Costs

• Standard Delivery: Free of charge. Orders usually arrive within 2–5 working days after dispatch.
• Express Delivery: £7.99. Orders usually arrive within 1–2 working days after dispatch.

Please note these are estimated delivery times and may vary depending on courier performance.

Tracking

Where available, you will receive tracking details by email once your order has been dispatched. Tracking availability may vary depending on the delivery option chosen at checkout.

Delivery Issues

• If your order is delayed, lost, or arrives damaged, please contact us at support@showersupplies.co.uk and we will assist you in resolving the issue.
• We are not responsible for delays caused by circumstances outside our control (e.g., courier strikes, weather disruptions, or customs checks).
• It is your responsibility to provide an accurate delivery address. We cannot be held liable for items delivered to an incorrect address provided by the customer.

Contact Us

If you have any questions about our Shipping & Delivery Policy, please contact us:

Email: support@showersupplies.co.uk
Phone: 07506 533010
Business Name: Shower Supplies
Address: 6 Abstone Close, Woolston, Warrington, WA1 4NQ, United Kingdom